Returns and Refunds

Our Return Policy

At LJ Warehouse, your satisfaction is our priority. If you are not completely happy with your purchase, please read our return and refund policy below.

Eligibility for Returns

Items may be returned within 14 days of delivery if they meet the following conditions:

The item is unused and in its original condition
The item is in its original packaging
You have proof of purchase (order number or receipt)

Non-Returnable Items

Items that have been used, damaged, or altered
Items marked as final sale
Digital products or downloadable items

How to Request a Return

To initiate a return, please contact our support team within 14 days of receiving your order:

📧 support@ljwarehouse.com

Please include your Order Number and the reason for your return. Our team will respond within 24 business hours with further instructions.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately with a photo of the item and your order number. We will arrange a replacement or full refund at no extra cost to you.